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PE
Pearl
Receptionist · Front of House

24/7 reception across phone, web chat, and email — greets, screens, routes, and books consults straight onto your calendar.

Big-law equivalent: Reception desk + switchboard + scheduling coordinator
Owns

Every lead answered. No caller ever hits voicemail.

Answer rate100%/ 100%
Avg. answer time0.8s/ < 60s
Consults booked/wk6/ ≥ 5
Today
27
Calls answered
6
Consults booked
0.8s
Avg. answer time
Capabilities
  • ✓Answers inbound calls and web chats 24/7
  • ✓Screens callers and captures matter details
  • ✓Books consultations against your real availability
  • ✓Warm-transfers urgent matters to your cell
  • ✓Bilingual intake (English/Spanish)
Systems
DialpadLawmaticsOutlook Calendar
Works from Firm Knowledge
Phone scriptsIntake proceduresFirm policies
✦ LegalAdministrator.ai intelligence
Operational Playbooks & SOPs

Pearldraws on the platform's proprietary law-firm operations intelligence — the same source every staff member uses, so recommendations stay consistent.

PE
Pearl
Receptionist
On duty

Pearl is standing by. Try one of these, or ask anything: